Refund policy

Return & Refund Policy — Zmex Beverages

Due to the perishable nature of our bottled water products, all sales are final. We do not accept returns or exchanges.

However, we will issue a full refund or replacement if:

• You received the wrong product
• Your order arrived damaged or defective
• Your order was lost in transit

To request a refund or replacement, please contact us within 7 days of receiving your order at sales@zmexbeverages.com with your order number and a photo of the issue.

We appreciate your understanding and are committed to delivering the highest quality water to you.